We ship via Australia post – regular parcel post or your online order can be collected in-store. Shipping costs are calculated when you checkout and costs will be added to the order’s subtotal at checkout.
Orders that are destined for a domestic Australian address will have GST applied to the cost of the freight automatically.
Busselton Jetty cannot be held responsible for Customs clearance fees and taxes at the destination country.
Busselton Jetty delivers orders to most countries around the world.
Some parcel deliveries are being delayed to Covid-19 disruption.
International orders are subject to customs clearance at both the Australian and the destination Country ports. The receiver will be liable for any duties and taxes levied by their destination county’s customs and border control.
Please allow 1-3 business days for processing and packing your order before shipment.
We will email you a confirmation when your order has been posted and tracking information where possible.
Busselton Jetty takes no responsibility for delivery delays caused by any delivery provider.
If you opt to collect in-store, we will notify you when your order is ready.
Australia Standard Delivery Times:
- Perth Metropolitan Area: (approx. 3-7 business days)
- All other major Australian metropolitan areas: (approx. 7-10 business days)
- Remote and Regional Areas: (approx. 7 -14 business days)
Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.
Order a gift for your family or friends and be sure that your secret is safe!
Every order is shipped in a plain packaging, and you can specify the 'Shipping Address' as a relative's house or place of employment.
- Please leave us a message if your purchase is for a gift.
Delivery Restrictions & Delays
We are unable to deliver large items to PO Boxes. Please provide your full street address.
Delivery dates are estimates in accordance with our carriers. If you live in an area experiencing an unexpected service delay (i.e. severe weather, natural disasters, unscheduled events, etc.), please note there may be additional shipping time to receive your order.
How to contact us:
Come and see us at the Interpretive Centre (blue buildings) on the Busselton Foreshore.
Follow us on our socials
Phone us on (08) 9754 0900
Email us at firstname.lastname@example.org